Politique d'expédition

Order Processing:

  • Orders are typically processed and shipped within 10 business days from the date of purchase.
  • You will receive an email confirmation with tracking information once your order has been shipped.

Shipping Methods:

  • We offer a range of shipping options, including standard and expedited shipping.
  • The shipping method you select will determine the delivery timeframe.

International Shipping:

  • Yes, we do offer international shipping! Please note that international shipping costs and delivery times may vary.
  • Any customs fees or import duties are the responsibility of the customer.

 

Order Tracking:

  • You can track the progress of your order using the provided tracking number.
  • If you have any questions or concerns about your order's delivery status, please don't hesitate to contact our customer support team at our email.

Address Accuracy:

  • Please ensure that your shipping address is accurate and complete to prevent any delays or misdeliveries.
  • We are not responsible for orders shipped to incorrectly provided addresses.

Lost or Delayed Shipments:

  • While we make every effort to ensure timely delivery, there may be rare instances of lost or delayed shipments. If you believe your order is affected, please contact our customer support team for assistance.

Returns Due to Non-Delivery:

  • If a shipment is returned to us due to non-delivery (e.g., incorrect address provided), we will contact you to arrange reshipment. Additional shipping fees may apply.